At youclinics.co.uk (“we”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website youclinics.co.uk and use our WooCommerce-powered online store. Please read this policy carefully to understand our practices regarding your personal information.
1. Information We Collect
We may collect and process the following types of information:
1.a. Personal Information
When you purchase products or services from our website, create an account, subscribe to our newsletter, or contact us, we may collect personal information, including but not limited to:
– Name
– Email address
– Billing addresses
– Phone number
– Payment information (processed securely by third-party payment gateways)
– IP address
– Order history and preferences
1.b. Non-Personal Information
We may also collect non-personal information that does not directly identify you, such as:
– Browser type and version
– Operating system
– Referral source
– Pages visited
– Time and date of visits
– Products viewed or searched for
2. How We Use Your Information
We use the information we collect for various purposes, including:
– Processing and fulfilling orders, including shipping and returns.
– Communicating with you regarding your orders, account, and inquiries.
– Sending promotional emails and newsletters if you have opted in.
– Improving our website, products, and services.
– Personalizing your experience on our website.
– Complying with legal obligations and resolving disputes.
3. How We Share Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with trusted third parties, including:
– **Service Providers:** We may share your information with third-party service providers who assist us with website operations, payment processing, order fulfillment, email communication, and other business-related functions.
– **Business Transfers:** In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new owner.
– **Legal Compliance:** We may disclose your information if required by law or in response to a valid request from a governmental authority.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience on our website. Cookies are small files stored on your device that help us analyze web traffic and remember your preferences. You can manage your cookie preferences through your browser settings.
5. Security of Your Information
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.
6. Your Rights and Choices
You have the following rights regarding your personal information:
– **Access:** You can request a copy of the personal information we hold about you.
– **Correction:** You can request to correct or update your personal information.
– **Deletion:** You can request that we delete your personal information, subject to certain exceptions.
– **Opt-Out:** You can opt out of receiving promotional emails by following the unsubscribe instructions in the email or by contacting us directly.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to read the privacy policies of any third-party websites you visit.
8. Children’s Privacy
Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently collected personal information from a child under 18, we will take steps to delete such information from our records.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:
You Clinics
259, Stratford Road, Shirley, Solihull B90 3AL
Email: info@youclinics.co.uk
Phone: 0330 133 0272
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